Web Analytics
Here are brilliant examples of tech support agents that give notso

Here are brilliant examples of tech support agents that give notso


Here are brilliant examples of tech support agents that give not-so-brilliant support

The #Cost of Bad #Customer #Service Bad Customer Service, Customer Service Experience

Infographic: instaservice - customer service gets speedy and social

Infographic: surviving the tech-challenged public

Are your customers sick of taking opinion surveys? Here are some tips from Zendesk on

angry customers

8 Customer service baselines

Brands are still falling behind when it comes to responsiveness on #socialmedia platforms. We

3 steps to making every customer interaction an opportunity to build a happy, long-

Free Download: Agent Guide: Get the Best Customer Service Metrics in Your Team

In good company: Expand support beyond customer service

Customer engagement with agile customer care

Improvements in Search for More Intelligent Customer Self-Service


How to Build an Effective Reporting System


online outsourcing websites

45% of customers will try any open channel and wait as long as it takes

Real agents, real writers, real decisions

Designing with Customer Service in Mind - Ask AMEX

Designing with Customer Service in Mind - American Express

The Financial Impact of Customer Service [Infographic]

25. Fast Track Sales

Acknowledging #customer frustrations can result in a positive for

how to write a literary agent query letter

If you think about it, a customer's inbox is basically a distraction-free zone you've been invited into, giving ...

Designing with Customer Service in Mind - Printful

10 Do's and Don'ts of Excellent Customer Service

Designing with Customer Service in Mind - Swift Keys

The History of Customer Support (infographic

What is Good Customer Service?

From the moment I became involved in the creation of new technologies, their ethical dimensions have concerned me, but it was only in the autumn of 1998 ...

Chris Kindred / The Atlantic

Future Tech: Almost Here, Round-the-Corner Future Technology Podcast by Richard Jacobs on Apple Podcasts

I've been watching this situation for a few years, and assuming it would just blow over so we wouldn't have to talk about it here in this place where we ...

Colin Jagoe. “

But artificially inflating your engagement numbers is not only a waste of time and money; it can also harm your business.

How to get quality customer feedback

Amazon.com: Brilliance (The Brilliance Trilogy) (8601404468001): Marcus Sakey: Books

Jeff Elkins; Alexey Kurbatov and Muti

Dear Mrs. Trump

So How Much is Brilliant Directories?

Bad Pharma: How Medicine is Broken, and How We Can Fix It: Amazon.co.uk: Ben Goldacre: Books

write a great query letter for literary agents

25 Things I wish I knew before moving to San Francisco « Building Customer Driven SaaS Products | Jason Evanish

Customer feedback form

Live Chat Support

Image Credit: Zapp2Photo/Shutterstock

start a blog twitter example

Click here and download our free eBook that contains over 100 pages of tips and best practices for engaging and reengaging your customers, and boosting the ...

Why Customer Complaints Are Good For Your Business

biggest questions to self-publishing and marketing answered

The customer is always right?

Read these developer's insights on how to make a chatbot.

Site123 homepage

SiteBuilder homepage

falcon social landing page example

ASOS Live Chat Follow-Up Email

Steve Jobs, 1955 - 2011

DreamHost pricing 2

The Not So Secret Emails Of Coco Pinchard (Coco Pinchard Series Book 1) by. Audible Sample

Google alerts

Did you know that the illegal drug market is a 2.5-trillion dollar industry? That's right: it's not a billion dollar industry.

21. Dev Auditions

20. Monsoon — the value of association

The Truth Machine: The Blockchain and the Future of Everything: Paul Vigna, Michael J. Casey: 9781250114570: Amazon.com: Books

It's an essential part of copywriting that doesn't always get the attention that it deserves. It's one area of writing where people get lazy, ...

And here we go, - I wasn't able to steal my own account after all! Hostinger seems to have a strict policy of not giving away sensitive information unless ...

Peter Yang

7. Moments of Empathy

Credit: www.vendasta.com

On ...

Though the XPS, Alienware and Precision lines stack up well against similarly priced competitors, the company's mainstream consumer and business laptops are ...

certify landing page example

Default featured image

what percentage of your mearketing budget

But they're also going the extra mile with relevant and informational blog posts, giving tips and advice on food prep and cooking, and sharing delicious ...

Below you will find 14 questions to solicit employee feedback from your team plus a bonus question from our Genius Question Bank:

american bullion landing page example

UX map. A graph that shows positive and negative experiences in a user journey—

A year-by-year catalogue of some of the magazine's most momentous work.

MailChimp Support Feedback Email


bad example of customer service on social media

Here are 46 jewelry marketing tips

OOO Sample

I love Pixar. Who doesn't? The stories are magnificently crafted, the characters are rich, hilarious, and unique, and the images are lovingly rendered.

Donald Trump is pictured in the 1980s. | AP Photo

zen web solutions landing page example

What I like